Frequently Asked Questions
Here you will find some of the most commonly asked questions about our competitions and how it all works. If you can’t find what you’re looking for, then contact us.
Playing our competitions is simple!
- First head over to our Competitions page and select ‘enter’ on a competition,
- Then select the number of tickets you are purchasing and answer the question,
- Finally proceed to checkout, create an account and finalise your order
Buy Tickets, Win Nuggets To Win Huge Cash Prizes!
Daily Prizes:
1st Place – £150 Cash 
2nd Place – £50Cash
3rd Place – £25 Cash
Weekly Prizes:
Top 10 Highest Collectors That Week Are Entered into a Prize Pool for £150 Cash!
Win 1+ Bonus Ticket For Every 50 Golden Nuggets You Collect!
Monthly Prizes:
Top 30 Highest Collectors That Week Are Entered into a Prize Pool for 4 x £250 Cash, so that’s £1,000 Cash Overall!
Plus £100 Cash for 1st Place Overall!
Win 1+ Bonus Ticket For Every 100 Golden Nuggets You Collect!
Check-Out Our Golden Nugget Leaderboard Page For More Info!
Regardless of how many tickets are sold, the competition will still go ahead. We never extend our competitions. Please refer our Terms & Conditions page for more information.
We use our complete random number picker (Google Random Number generator) in order to pick our competition winner. These draws can be watched live from our Facebook page. Please refer out Terms & Conditions page for more information.
- We think we’ve got some great prizes. Whether you fancy getting behind the wheel of a brand new sports car, donning the latest technology or embarking on a completely new experience, we’ve got it all on our Competitions, which refresh frequently.
- We’re totally transparent. We always state the number of tickets available for each Competition (unless it’s a charity Competition, where we want to raise as much money for the charity as possible), and so you will always be able to know exactly what your chances are of winning right from the outset.
Anyone who’s at least 18 years of age and a UK resident can play our Competitions!
You can either enter online through our website or by submitting a free postal entry. Please see ‘How do I enter a Competition by post?’ for more information.
You must be a member (register on our website) to play our Competitions. The sign-up process takes less than a minute!
Our Competitions run for a fixed number of days, and the duration of each Competition is specified on our website.
All entries are final and you will not be able to withdraw from a Competition after you have entered.
Unless stated differently on a Competition description; The draw for each Competition will take place within 7 days of the close date of the Competition.
You will receive an e-mail or a call congratulating you! You will also be able to see your name printed on the website winner page as a winner (unless requested otherwise), and if you managed to miss all the announcements, you’ll also likely be put up on social media as a winner. It is super important that you keep your email and telephone details up to date – if we are unable to contact a winner within 7 days of a Competition ending, we reserve the right to re-run the draw and pick a new winner.
If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.
We will either hand-deliver the prize or use courier delivery service to deliver all our prizes. Should the prize be too large or valuable to send by mail, we will arrange for it to be delivered personally.
You will receive the prize that is specified in each Competition, and normally there will be no cash alternative available. On occasion, we might offer you cash, and this is entirely at our own discretion.
Absolutely! We would love to hear any prize suggestions you might have – Visit our contact us page button and send us a message.
Our Free postal entry is open to any UK resident aged 18 years or over. You should send us an unenclosed handwritten postcard via the post with your personal information so we can identify you stating: Which competition you would like to take part in, along with your details.
All the free entry postcards should meet the following criteria to enter the competition.
Entrants MUST have an active account on our website when the free entries are processed, and all the details on the postcard should match the account on the website.
- Exactly the same title/name as on our competition page
- The correct answer to the skill-based questions displayed in that particular competition
- Full Name (It should be identical to the one on your account on our website)
- Date of Birth (It should be identical to the one on your account on our website)
- Postal Address
- Email (It should be identical to the one on your account on our website)
- Contact Phone Number
Please send postal entries on a postcard with a first-class stamp to: 76b Rushton Road, Desborough, Kettering, NN14 2QD.
All postcards should receive us by 12 hours before the competition ends.
A postcard is valid only per one entry. Once the postcard is received and meets all the criteria above, we will assign a ticket for you under your account. You should send postcards separately if you wish to enter more competitions or get more tickets (subject to maximum entries per user).
Any entries that fail to follow the criteria mentioned above will be voided as per any paid entry received.
You will receive an email confirming we have accepted your postal entry. If you do not receive an email, please check your spam/junk folders as some email providers may redirect our emails.
If we are unable to contact a winner within 21 days of a Competition ending and the prize is not claimed within this time, then we reserve the right to re-run the draw and pick a new winner.
No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.
Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
You can pay by debit or credit card on our website if you have Google and Apple pay active you will be able to use google or apple pay, using our payment provider’s secure checkout system. Please be aware that some banks place charges on credit cards when you participate in gambling transactions, and, at times, Ignite Competitions Ltd gets classified as a gambling transaction by certain banks.
If you receive a message indicating that we were unable to accept your payment, please do double check your details and try again. If you’re still having trouble paying, please get in contact with us.
